25+ Years of Innovation, Trust, and Excellence

Building the future of ICT solutions, one success story at a time

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Our Mission

To deliver integrated ICT solutions built on a strong understanding of client needs and technical expertise, ensuring sustainability and business continuity through reliable, innovative, and flexible technology services.

Our Vision

To be the trusted technology partner (الشريك التقني الموثوق) that supports digital transformation in Egypt, ensuring sustainability and growth for clients by leveraging 28+ years of proven expertise from SHABAKAH Integrated Technology.

Core Values

  • Dependability (الاعتمادية) - Reliable and stable solutions for business continuity
  • Innovation (الابتكار) - Latest solutions to keep pace with the future
  • Support (الدعم) - Accompanying clients to ensure business continuity
  • Flexibility (المرونة) - Solutions designed to suit every client's needs
Excellence & Quality

International Standards & Frameworks

Our operations are built on internationally recognized management frameworks and quality certifications

Management Frameworks

  • ITIL (IT Service Management)
  • eTOM (Telecom Operations)
  • CMMI (Process Improvement)
  • PMI (Project Management)
  • Six Sigma (Quality Excellence)

Quality Certifications

  • ISO 9001 (Quality Management)
  • ISO 20000 (IT Service Management)
  • ISO 27001 (Information Security)

Team Expertise

Specialized team with international standards delivering world-class ICT solutions with proven methodologies and best practices.

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Our Heritage | Since 1997

From Saudi Arabia to Egypt: 28 Years of ICT Excellence

Connectra is the regional extension of SHABAKAH Integrated Technology, which began as a licensed Internet Service Provider in Saudi Arabia in 1997. Over 28 years, SHABAKAH has delivered 3,500+ projects to 2,500+ customers across governmental and private sectors in KSA. Now, as Connectra, we bring this proven expertise to the Egyptian market, serving as your trusted technology partner with an Egyptian vision.

1997 - Foundation

SHABAKAH established as licensed Internet Service Provider (ISP) in Saudi Arabia

Strategic Growth

Expanded to comprehensive ICT solutions with 3,500+ projects delivered across KSA

Regional Expansion

Connectra launched as regional extension into Egyptian market

Today & Beyond

Leading digital transformation with 28+ years of proven expertise and innovation

1997

SHABAKAH Foundation

Licensed Internet Service Provider (ISP) established in Kingdom of Saudi Arabia

2000s

ICT Integration Leader

Expanded to complete ICT solutions - infrastructure, security, data centers

2010s

Major Growth

Delivered 3,500+ projects to 2,500+ clients across government and private sectors

Present

Connectra - Egyptian Expansion

Regional extension bringing 28+ years of expertise to Egypt's market

2020

Digital Transformation

Became a comprehensive digital transformation partner

2024

Future Innovation

Continuing to lead with AI, IoT, and next-generation technologies

Technical Excellence

Our Expertise & Capabilities

Deep technical knowledge across all aspects of modern ICT infrastructure

Infrastructure & Data Centers

Server Architecture & Virtualization
Storage Solutions & SAN/NAS
Disaster Recovery & Business Continuity
Cloud Migration & Hybrid Infrastructure

Cybersecurity & Compliance

Security Operations Center (SOC)
Threat Intelligence & Analysis
Compliance Frameworks (ISO 27001, GDPR)
Incident Response & Forensics

Networking & Communications

Enterprise Network Design
SD-WAN & Network Optimization
Unified Communications
Wireless Infrastructure

Software Development & Integration

Enterprise Application Development
API Development & Integration
Database Design & Optimization
Mobile Application Development
Our Culture

Innovation-Driven, Customer-Focused

Our success is built on a foundation of excellence, innovation, and unwavering commitment to our clients' success. We foster a culture of continuous learning, collaboration, and technical excellence that drives everything we do.

Innovation First

We constantly explore new technologies and methodologies to deliver cutting-edge solutions.

Customer-Centric

Every decision we make is guided by our commitment to delivering exceptional customer value.

Quality Excellence

We maintain the highest standards in every project, from planning to implementation to support.

Continuous Learning

We invest in our team's growth and stay current with evolving technology trends.

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Certified Engineers
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Strategic Alliances

Global Technology Partnerships

Our strategic partnerships with world-class technology vendors enable us to deliver best-in-class solutions and maintain competitive advantages for our clients.

Partnership Benefits

Priority Access

Early access to new technologies, products, and beta programs

Advanced Training

Continuous training and certification programs for our technical team

Technical Support

Direct access to vendor technical support and engineering teams

Competitive Pricing

Volume discounts and special pricing passed on to our clients

Partnership Tiers

Gold Partners
Cisco Microsoft VMware
Silver Partners
Dell Technologies HPE Fortinet
Authorized Partners
Palo Alto Networks Sophos Veritas IBM And More...

Ready to Partner with ICT Excellence?

Let's discuss how our expertise can drive your digital transformation